Written by Dr. Noel G. Binayas (QA Committee Chair) | PDF 

Quality Assurance in the WVSU Medical Center made an auspicious beginning quite serendipitously about 2 years ago, in response to an urgent need to meet the demands of accreditation by the Philippine Health Insurance Corporation, or PhilHealth.

There was no other way but to bow to the demands of the times and accede to a new paradigm that is being pressed upon a seemingly long-apathetic sector of the hospital-based  Philippine health care sector by PhilHealth!

We agree, the need for reforms has long been felt. Any more inaction and complacency will only spell continued delivery of poor quality health services where resources are scarce, goals and targets bereft of inspiration and vision, and systems generally incongruent and inconsistent throughout the national hospital health care systems.

We understood the process would have to be slow where the need for change could be substantial, and where a seemingly and ‘entirely-new’ paradigm communicated before health providers mired in a culture that can be described mildly as apathetic.